Do you need to report an emergency repair?
Our contact centre is open Monday – Friday from 8am – 5pm, if you have an emergency repair or issue within your home you need to report outside of these hours then please still call the contact centre on 0333 400 8222 and you’ll be connected with our out of hours service who will be able to help.
Going away over the festive period?
If you’re planning a trip away or will be away visiting family and friends over Christmas it’s important you take a few quick and simple steps to keep your home as safe as possible.
Festive opening times
During the festive period our contact centre will be closed for a few days; however if you need to reach us in an emergency please call us on 0333 400 8222 as our out of hours service will be able to help.
Supporting you against Anti-Social Behaviour
We know when you experience ASB we know it can have a huge impact on your life, which is why we have a dedicated team to help tackle ASB in your community.
It's good to talk money
We’ve supported #TalkMoneyWeek which took place in November. The week helped to get us talking more about the pennies in our pocket and our thoughts and feelings around money, which is particularly important at this time of year.
Don't let a loan shark ruin your Christmas
Christmas is an exciting and joyous time of year for many but for some it can also bring stress, worry and financial pressure.
An update on developing a positive complaints culture
We are committed to delivering the best service we can to our customers, this includes if you ever need to make a complaint.
