Aster Group

Customer news

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Changes to your rent from April 2025

In the coming weeks, you’ll receive a letter detailing your rent for the financial year. Changes to your rent will take effect from 1 April 2025.

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Money Matters Week – Aster Foundation

Join us for Money Matters Week, a series of supportive, practical and inclusive sessions designed to help you gain confidence with money management.

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MyAster – have your details changed?

If you need to let us know about any changes to the information, we hold about you such as payment details, who lives in your home, or a change of name you can easily update this on the MyAster portal.

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Grit bins in your area

While the days are beginning to get longer and spring is edging closer, we may yet still experience some extremely cold weather which may result in frost, ice and snow.

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Supporting your journey

At Aster, we’re here to help our customers navigate life’s challenges, big or small.

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The Hops, Dorchester – Your new home awaits

Exciting things are happening at The Hops, Dorchester! With a brand-new show home coming soon, now is the perfect time to explore this modern and stylish development, set in the heart of Brewery Square.

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Managing your homes for the future

Thanks to the feedback you’ve given us, we’ve just produced and published our new asset management strategy.

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Keeping warm and staying safe

January usually brings us both cold snaps, wet weather spells and sometimes a sprinkling of snow. So we wanted to share some simple steps you can take to look after your wellbeing.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

Request a repair
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