A day in the life of a Neighbourhood Officer - supporting our customers

Our Neighbourhood Officers support thousands of customers throughout the year. No two days are ever the same and the range of help and services they provide is invaluable.

In this year’s Customer Annual Report, we hear how Josh, one of our Neighbourhood Officers, finds ways to get to know and help customers in his area.

Watch the video below to hear from Josh and read more about how our teams are keeping customers safe in their neighbourhoods in our latest Customer Annual Report.