Tenant Satisfaction Measures survey
Read our latest Customer Annual Report for 2023 - 2024
Questions about your service charge statement?
Struggling with household bill tariffs?
Reviewing our complaints process
Planning for older age
Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.
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