Contact your energy supplier
If you’re worried about paying your energy bills this winter, speak to your energy provider as soon as possible, so they can provide advice and guidance about how to manage your bills.
Answer your energy questions
There are various sources of advice available to help you understand the impact of the rising cost of living and energy bills.
Gambling support – don’t suffer in silence
According to research, up to one million women are at risk of experiencing gambling problems. But while gambling harm amongst women is increasing, talking about it isn’t.
Aster Group confirms merger with Enham Trust
We’re pleased to be able to confirm the successful completion of our merger with disability charity Enham Trust.
Our partnership with Mind
We’re pleased to confirm that this year our annual charity partner is Mind.
What to do if you’re not happy with our service
Even though we do our best to deliver safe, reliable and modern services to our customers, sometimes things don’t go quite to plan. If this happens, we’d like to know so we can put matters right and learn from any mistakes.
Service with Respect
We’re proud to be part of the Service with Respect campaign to make sure that all customer service workers are treated with respect while doing their job.