Aster Group

Customer news

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Enjoying the festive period

For many of us at this time of year our houses are filled with festive decorations, candles and lights. Decorations and additional lighting or candles can quickly become a fire hazard so here’s some top tips to enjoy the festive period in your home while keeping safe.

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Customers discover love of cycling again

Elderly customers who live at one of our Independent Housing schemes in Dorset were recently treated to a bike ride along the sea front to boost their wellbeing, with special three-wheel trishaw bikes being used to make each ride possible.

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COVID-19 – Our services continue within your homes and community

With your safety, and the safety of our people at the heart of all decisions we make, we’re continuing to review government guidance about COVID-19 closely. As we move into a tiered system of COVID-19 restrictions, we’re not making any changes to the services we provide.

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Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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