Aster Group

Customer news

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How we're performing on customer complaints

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Improving our complaints service

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C&C acquires 85 homes in Wandsworth

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An update on our stock condition survey - C&C homes

As many of you will already be aware, in March this year we were one of only a small number of housing associations that committed to an ambitious project to survey all of our homes and buildings. We have invested £2.8m into carrying out the survey, and £570m in improvements between now and 2030 to ensure you have a modern and reliable service.

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Christmas opening times for C&C

During the festive period our Service Hub will be closed for a few days, however if you need to reach us in an emergency please call us on 0207 922 5300.

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Practical help in your community

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An update on our stock condition survey

As many of you will already be aware, in March this year we were one of only a small number of housing associations that committed to an ambitious project to survey all of our homes and buildings.

find out more
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It’s good to talk

With the cost-of-living crisis dominating the news agenda in recent months, November has marked Talk Money Week, a campaign set up by the Money and Pensions Service to help you to talk about your finances and make the most of the support services available to you.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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