Aster Group

Customer news

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Enjoying the festive period

For many of us at this time of year our houses are filled with festive decorations, candles and lights. Decorations and additional lighting or candles can quickly become a fire hazard so here’s some top tips to enjoy the festive period in your home while keeping safe.

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The cost of living – your views needed

The Resident Voice Index is a long-term project that collects the views of social housing customers to find ways to make improvements. The team collects feedback from you and other customers via online surveys about different topics. The latest survey that you can get involved in is about the cost of living.

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Surveying your home

We’ve launched an ambitious project to survey all our homes, including yours, by autumn 2022.

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Homes for Ukraine scheme

The government’s Homes for Ukraine scheme allows people to open their homes to Ukrainians to live in if they’ve been forced to escape the country.

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We’re a Disability Confident Leader

We’re pleased to announce that we are now a Disability Confident Leader.

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Save water, save money

Want to save money while helping the environment?

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Bringing creativity to our communities in Wells

Bev Gustar of Humans of Weston has been working with the Aster Foundation’s mental wellness and resilience programme to bring feel good creativity to our community in Wells, Somerset.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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