For many of us at this time of year our houses are filled with festive decorations, candles and lights. Decorations and additional lighting or candles can quickly become a fire hazard so here’s some top tips to enjoy the festive period in your home while keeping safe.
We’re working hard to provide you with a reliable customer service every day as we all continue to adapt to living with COVID-19.
Now that government rules have relaxed, we want to make sure everyone feels comfortable when we visit you at home.
The law has recently changed to stop frontline workers from experiencing abuse while they carry out their roles.
The government estimates that up to one million pensioner households may be entitled to Pension Credit, but not all claim it.
You can now be part of our campaign to donate over 1,000 hours of volunteering across our communities. All you need to do to get involved is visit our volunteering platform, Aster VIP.
Like many businesses, unfortunately we are not immune to scammers imitating us in order to make fraudulent calls. Callers often use tricks to persuade you that they are calling on behalf of a genuine company and may use techniques to try to get you to tell them your personal information.
Did you know that we have a simple and free to use Money Advice Tool to help you make sure you’re getting the most from your money?
Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.
Request a repair