Aster Group

Customer news

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Easter Bank Holiday opening hours

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C&C shortlisted for top ranking in Investors in People Gold Award

Central and Cecil Housing Trust (C&C) has been thrilled to learn that it has made the final shortlist for a top industry award by Investors in People.

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The cost of living – share your views

The Resident Voice Index is a long-term project that collects the views of social housing customers to find ways to make improvements.

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Log burners and open fires

Solid fuel appliances, like log burners or open fires can cause a safety risk if people don't use the right fuel to burn. If you've installed a solid fuel appliance in your home, please let us know on 0333 400 8222 so we can make sure it's properly maintained.

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Could you be missing out on £30 a week? Our Welfare Benefits Officer is here to help.

Our Welfare Benefits Officer is available to support you by providing guidance and tips on how to budget and reduce arrears.

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Enham Trust to join Aster Group

We’ve been pleased to recently announce that Hampshire-based disability charity, Enham Trust, is set to join Aster Group. This is subject to consultation and final approval in the autumn.

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Let us know your view on our service

Your thoughts and opinions play a vital role in helping us to shape the services we provide. We know that we don’t get everything right, and we really want to improve our services based directly on your feedback. It’s crucial therefore for us to learn and understand more about what we can do better.

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Check out our Money Advice Tool

Did you know that we provide a simple and free to use Money Advice Tool to help you make sure you’re getting the most from your money?

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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