For many of us at this time of year our houses are filled with festive decorations, candles and lights. Decorations and additional lighting or candles can quickly become a fire hazard so here’s some top tips to enjoy the festive period in your home while keeping safe.
Your thoughts and opinions play a vital role in helping us to shape the services we provide. We know that we don’t get everything right, and we really want to improve our services based directly on your feedback. It’s crucial therefore for us to learn and understand more about what we can do better.
Did you know that we provide a simple and free to use Money Advice Tool to help you make sure you’re getting the most from your money?
A housing service officer has been praised for his quick actions that almost certainly saved a customer’s life.
We want to make managing your home simple and easy. Next month we’ll be sending you your service charge statement to keep you informed about any changes to your account.
The rising cost of living has been in the news throughout this year, and we know that it presents a real concern for some customers. You may be able to get a payment to help with the cost of living if you’re getting certain benefits or tax credits. The good news is, you don’t need to apply, you’ll be paid automatically.
A new 170-flat redevelopment in St John’s Wood, London, has been shortlisted for two awards in recognition of the quality of affordable housing being provided for local people.
Like many businesses, unfortunately we’re not immune to scammers imitating us to make fraudulent calls and texts. Callers often use tricks to persuade you that they are calling on behalf of a genuine company and may use techniques to try to get you to tell them your personal information.
Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.
Request a repair