Aster Group

Customer news

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30 year plans to maintain your home

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It’s good to talk

With the cost-of-living crisis dominating the news agenda in recent months, November has marked Talk Money Week, a campaign set up by the Money and Pensions Service to help you to talk about your finances and make the most of the support services available to you.

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Introducing our record breaking inc. cohort

Now in its third year, inc. is an initiative run by Aster Foundation to find and nurture entrepreneurs and start-up businesses that tackle social issues.

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Customers shape our policies

Thank you to all the customers who recently got involved in shaping two new policies. The group of involved customers shared their thoughts on both the clarity and content of each policy, and whether anything needed to be added or removed. The new income management policy and the empty home policies can be found here

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Solar panels installations

Reducing carbon emissions and helping combat fuel poverty is a key priority across our communities. We’re working hard towards our goal to be net zero carbon by 2050.

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Avoid falling victim to loan sharks this Christmas

In the run up to Christmas illegal loan sharks may offer tempting cash loans. Anyone lending money should be authorised by the Financial Conduct Authority.

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Have you got a tumble dryer in your home?

Many people have tumble dryers in their homes, and begin to use them more often during the winter months. Tumble dryer fires can be extremely dangerous, however some simple steps can be taken to reduce this risk.

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Our ESG Report

For the third year running, we have published our ESG Report, showcasing our efforts across the three areas of Environment, Social and Governance.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

Request a repair
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