Aster Group

Customer news

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Enjoying the festive period

For many of us at this time of year our houses are filled with festive decorations, candles and lights. Decorations and additional lighting or candles can quickly become a fire hazard so here’s some top tips to enjoy the festive period in your home while keeping safe.

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Enham Trust to join Aster Group

We’ve been pleased to recently announce that Hampshire-based disability charity, Enham Trust, is set to join Aster Group. This is subject to consultation and final approval in the autumn.

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Let us know your view on our service

Your thoughts and opinions play a vital role in helping us to shape the services we provide. We know that we don’t get everything right, and we really want to improve our services based directly on your feedback. It’s crucial therefore for us to learn and understand more about what we can do better.

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Check out our Money Advice Tool

Did you know that we provide a simple and free to use Money Advice Tool to help you make sure you’re getting the most from your money?

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Could you be missing out on £30 a week? Our financial wellbeing team is here to help

Our financial wellbeing and welfare reform teams are there to support you by providing guidance and tips on how to budget and reduce arrears.

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Your annual service charge statement

We want to make managing your home simple and easy. Over the next couple of weeks, we’ll be sending out your service charge statement to keep you informed about any changes to your account.

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Enham Trust to join Aster Group

We’ve been pleased to recently announce that Hampshire-based disability charity, Enham Trust, is set to join Aster Group. This is subject to consultation and final approval in the autumn.

find out more
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Help to get cheaper broadband and phone packages

If you’re claiming Universal Credit or Pension Credit you might be able to get a reduced tariff on your broadband and phone package.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

Request a repair
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