For many of us at this time of year our houses are filled with festive decorations, candles and lights. Decorations and additional lighting or candles can quickly become a fire hazard so here’s some top tips to enjoy the festive period in your home while keeping safe.
As you may have seen in the media, energy providers are encouraging people to submit their meter readings now for gas and electricity, to avoid paying higher estimated energy costs from 1 October.
We’re proud to be part of the Service with Respect campaign to make sure that all customer service workers are treated with respect while doing their job.
A group of customers from Somerset recently took part in a storytelling workshop aimed at tackling loneliness among the over 55s.
Central and Cecil Housing Trust (C&C) has been thrilled to learn that it has made the final shortlist for a top industry award by Investors in People.
The Resident Voice Index is a long-term project that collects the views of social housing customers to find ways to make improvements.
Solid fuel appliances, like log burners or open fires can cause a safety risk if people don't use the right fuel to burn. If you've installed a solid fuel appliance in your home, please let us know on 0333 400 8222 so we can make sure it's properly maintained.
Our Welfare Benefits Officer is available to support you by providing guidance and tips on how to budget and reduce arrears.
Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.
Request a repair