For many of us at this time of year our houses are filled with festive decorations, candles and lights. Decorations and additional lighting or candles can quickly become a fire hazard so here’s some top tips to enjoy the festive period in your home while keeping safe.
During the festive period our Service Hub will be closed for a few days, however if you need to reach us in an emergency please call us on 0207 922 5300.
As many of you will already be aware, in March this year we were one of only a small number of housing associations that committed to an ambitious project to survey all of our homes and buildings.
With the cost-of-living crisis dominating the news agenda in recent months, November has marked Talk Money Week, a campaign set up by the Money and Pensions Service to help you to talk about your finances and make the most of the support services available to you.
Now in its third year, inc. is an initiative run by Aster Foundation to find and nurture entrepreneurs and start-up businesses that tackle social issues.
Thank you to all the customers who recently got involved in shaping two new policies. The group of involved customers shared their thoughts on both the clarity and content of each policy, and whether anything needed to be added or removed. The new income management policy and the empty home policies can be found here
Reducing carbon emissions and helping combat fuel poverty is a key priority across our communities. We’re working hard towards our goal to be net zero carbon by 2050.
Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.
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