Aster Group

Customer news

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Enjoying the festive period

For many of us at this time of year our houses are filled with festive decorations, candles and lights. Decorations and additional lighting or candles can quickly become a fire hazard so here’s some top tips to enjoy the festive period in your home while keeping safe.

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Planning for potential power outages

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Tenant Satisfaction Measures survey: share your thoughts and help us improve our services

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Welcome to our new involved customers

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Tips for your home this winter

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Improving our complaints service

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C&C acquires 85 homes in Wandsworth

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An update on our stock condition survey - C&C homes

As many of you will already be aware, in March this year we were one of only a small number of housing associations that committed to an ambitious project to survey all of our homes and buildings. We have invested £2.8m into carrying out the survey, and £570m in improvements between now and 2030 to ensure you have a modern and reliable service.

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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