Aster Group

Customer news

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Enjoying the festive period

For many of us at this time of year our houses are filled with festive decorations, candles and lights. Decorations and additional lighting or candles can quickly become a fire hazard so here’s some top tips to enjoy the festive period in your home while keeping safe.

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Changes to your rent from April 2023

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Energy bill help extended for extra three months

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Fire safety - stay safe at home

Did you know that oil pans are the most common cause of house fires in the UK? There’s around 2,000 chip pan fires every year, causing over 4,600 injuries, and 50 deaths per year.

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Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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