Aster Group

Customer news

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Enjoying the festive period

For many of us at this time of year our houses are filled with festive decorations, candles and lights. Decorations and additional lighting or candles can quickly become a fire hazard so here’s some top tips to enjoy the festive period in your home while keeping safe.

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Check your radiators to ensure winter warmth

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Introducing our Customer Annual Report

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Tips to support your mental wellbeing this autumn

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Read our latest Customer Annual Report

Our latest Customer Annual Report is available to read on our website.

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Help to get cheaper broadband and phone packages

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Manage my home

Emergency repairs

Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222.

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