Advice hub

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Useful advice and guidance on managing your household finances and looking after your home.

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Repairs and maintenance Winter home care Getting online Money and benefits Moving home Health & safety

Repairs and maintenance

My boiler isn’t working, what do I do now? How to maintain your boiler Central heating top tips How to reduce condensation and mould in your home Hot water safety and scald prevention Your repairs handbook Heating systems Hot water repairs service

Winter home care

Check your pipes ahead of freezing weather Top tips to keep your home ventilated and moisture free this winter My boiler isn’t working, what do I do now?

Getting online

Digital learning hubs Create a customer account

Money and benefits

More about the benefits cap Bedroom tax

Moving home

Exchanging your home

Health & safety

Check your pipes ahead of freezing weather Dealing with unwanted pests Health & safety in the home